Quorum Federal Credit union is headquartered in Purchase, NY, but serves members across the U.S. with a nationwide network of over 90,000 ATMs and 5,000 shared service centers. Consumers who are interested in joining this credit union can do so by applying online and joining one of the two associations that Quorum has partnered with: the American Consumer Council (ACC) or the Select Savers Club (SCC).
Both organizations charge a fee for lifetime membership between $5 and $15. Quorum offers a number of banking, credit card, and lending products, as well as a learning hub to help members manage their accounts more efficiently and protect their financial health. This credit unions deposits are also insured up to $250,000 by the National Credit Union Administration.
All rates and fees are current as of October 31 and are subject to change.
Quorum Federal Credit Unions offerings
Quorum offers a number of checking and savings account options that come with little to no fees, competitive APYs and even ATM reimbursement. Account fees vary by account type, but Quorum does charge a $5 monthly fee for all members.
Checking and savings accounts
Quorum offers two different fee-free checking accounts that both include overdraft protection, free bill payment, and other online and mobile banking services. In addition to their checking accounts, Quorum customers can also choose from a number of deposit accounts to grow their savings and hit their goals.
QClassic: This is Quorums basic checking account. Users arent required to pay a fee and also get a free debit card when they open an account.
- APY: 0%
- Minimum deposit: $0
- Fees: $0
QChoice: This account is a step up from Quorums standard checking account. Customers will earn interest on all account balances, although higher balances are rewarded a bit more. The account also offers up to $15 in ATM reimbursements for out-of-network ATM usage.
- APY: The APY on this account ranges according to your balance.
- Balances between $0 $19,999: 0.01%
- Balances $20,000 and over: 0.05%
- Minimum deposit: $0
- Fees: $10 monthly fee (waivable if account holders monthly direct deposit totals at least $1,000, or if they have an account balance of at least $5,000 and sign up for e-statements)
Basic savings account: Quorums most basic savings account only requires an opening deposit of $5, which Quorum will fund once your application is approved. The APY is on the lower end, but customers will earn interest on their savings, no matter how low.
- APY: 0.01%
- Minimum deposit: $5
- Fees: $0
Custodial savings account: Members can open an account on behalf of a minor (ages 15 and under), and monitor all of their transactions.
- APY: 0.01%
- Minimum deposit: $0
- Fees: $0
Money management account: Quorums money management account offers a tiered savings model. As your balance grows, so will your dividend rate. But if your balance takes a hit, you wont be hit with any penalties.
- APY: The APY on this account is tiered according to your account balance.
- $0 $2,499: 0.25%
- $2,500 $9,999: 0.25%
- $10,000 $24,999: 0.50%
- $25,000 $99,999: 1.00%
- $100,000 $249,999: 1.25%
- $250,000 and over: 1.50%
- Minimum deposit: $0
- Fees: $0
IRA savings account: For customers with retirement on the brain, Quorum offers a tiered savings account to help you earn interest now that you can benefit from in the future.
- APY: The APY on this account is tiered according to your account balance.
- $0 $2,499: 0.25%
- $2,500 $9,999: 0.25%
- $10,000 $24,999: 0.50%
- $25,000 $99,999: 1.00%
- $100,000 and over: 1.50%
- Minimum deposit: $1
- Fee: $25 monthly fee (under age 59 an IRS penalty will also apply.)
High-yield savings account
HighQ Savings: Quorums high-yield savings account lets customers grow their savings without being tied to a minimum opening deposit or account balance. Plus, they can access their savings any time with debit card and ATM privileges.
- APY: 2.50%
- Minimum deposit: $0
- Fees: $10 unless you opt for e-statements
Term Accounts
Quorum offers fixed-rate term/IRA term accounts (similar to CDs) that range from 3 months to 60 months. The minimum deposit for all of these accounts is $1,000 and dividends are compounded monthly. These accounts are subject to an early withdrawal fee which can vary depending on the term length of your account.
- APY: APY ranges depending on the length of your term.
- 3-month term/IRA term: 1.20%
- 6-month term/IRA term: 1.45%
- 12-month term/IRA term: 1.60%
- 13-month term/IRA term: 3.50%
- 18-month term/IRA term: 1.60%
- 24-month term/IRA term: 3.60%
- 30-month term/IRA term: 4.00%
- 36-month term/IRA term: 1.70%
- 48-month term/IRA term: 1.75%
- 60-month term/IRA term: 1.85%
- Fees: Each account is subject to an early withdrawal penalty.
- 2-11 month term accounts: 1% of amount withdrawn never to exceed original principal balance
- 12-24 month term accounts: 2% of amount withdrawn never to exceed original principal balance
- 25 month+ term accounts: 3% of amount withdrawn never to exceed original principal balance
Other services Quorum offers
- Credit cards: Quorum offers three different Mastercard credit cards that range from 10.15% APR to 18.00%. None of these cards have annual fees or balance-transfer fees.
- Lending products: Quorum customers have access to a number of lending products including student loans, mortgages and home equity loans.
- Low insurance rates: Thanks to Quorums partnerships with a number of providers, Quorum offers low rates on home, auto, life, renters insurance policies and more.
- Financial counseling services: As a Quorum member, youll have access to free money-management counseling and education.
The Quorum platform and customer support
Quorum customers can use the credit unions online or mobile banking platform to transfer funds between accounts, send money abroad, and deposit checks into their Quorum account. For any questions related to their account, customers can reach out to a Quorum representative at (800) 874-5544, Monday through Friday, 8:30 a.m. to 7:00 p.m. ET. Representatives are also available 24/7 via chat and secure messaging.
Pros and cons of Quorum
A few of the major pros and cons potential customers should be aware of when considering Quorum Federal Credit Union for their banking needs:
Pro: Account fees are waivable. Most Quorum accounts allow you to waive the monthly service fee if you sign up for e-statements, keep your balance above a certain threshold, or both.
Pro: Debit card and ATM privileges. Many of Quorums accounts offer a free debit card to make accessing your funds way easier. Plus, if you find yourself needing to use an out-of-network ATM, you can do so without worrying about excessive fees thanks to Quorums ATM reimbursement.
Con: Spotty customer service. Quorum representatives are only available to answer the phone on weekdays. While their business hours do extend into the evening, past 5 p.m., they are not available on weekends.
Con: Membership requirements. While Quorums membership requirements are more lax compared to other credit unions, it is an extra hurdle and fee and that could be a turnoff for some consumers.
