Dominos is making it easier for customers to give in to that impulse purchase urge.
The company has partnered with Apple to let customers place an order via CarPlay, the first major pizza chain to do so.
Starting Monday, customers will be able to order via CarPlay in one of two waystap to order (which will submit a saved order from the Dominos app) or call to order (which will place a hands free call to a customer service representative).
We know how frustrating it can be to wait in a drive-thru line just to place an order. Dominos app on CarPlay is a great alternative to that, as customers still have the convenience of staying in their car, and can place an order from wherever they are, said Christopher Thomas-Moore, Dominos senior vice president and chief digital officer in a statement.
Dominos Pizza
To take advantage of the CarPlay features, customers will have to have downloaded the Dominos app and be logged in.
With the new ordering technique, Dominos is expanding its competitive landscape, targeting not only other pizza chains, but quick service restaurants that utilize drive through lanes to capitalize on customers who get hungry as they drive about town.
The companys most recent earnings report showed a slowdown in customer orders as the pandemic bump in business has ebbed. Same store sales growth showed a 0.8% decline in fiscal 2022. CEO Russell Weiner, at the time of those earnings, called Dominos a work-in-progress brand.
