Mild winter weather in Europe may have given skiers a challenging time on the slopes, but the rest of the continent is breathing a sigh of relief.

Except for a cold snap in December, most of Europe has enjoyed unseasonably high temperatures during this winter. And with Spring now in sight, we may well avoid an energy crisis that could have created severe disruptions for industries and millions of households across Europe.

Over the last months, Europe has taken measures to modulate consumption, fill gas storage facilities, and maximize coordination. However, a harsh winter would have posed a significant challenge for everyone.

In recognizing that, we should be making a concerted effort in the early months of 2023 to make sure energy security is not left to chance next winter and in years to come. It would be foolish to continue to rely on the weather to bail out a European energy system overly dependent on foreign reserves of fossil fuels.

Currently, close to 80% of the worlds energy needs are met by fossil fuels.

If ever there was a time to change course and radically reshape how we produce and consume energy, it is now. The ongoing tragedy of the invasion of Ukraine is the latest in a series of wider crises that have oil and gas implications as a common factor.

2023 is the year to finally break the cycle, through sustained investment and innovation in clean energy generation and electricity networks.

Thats why at Iberdrola weve set out five clear areas for action this yearfive fundamentals for faster progress toward green energy security.

Turbocharging the deployment of renewable energy

Wind and solar farms are an increasingly common sight, but the work of decarbonizing power generation is far from over. Even the U.K., where huge progress has been made in the deployment of renewable energies in the last years, still relied on gas and coal for 40% to 50% of its power generation mix in 2022.

One of the biggest barriers to adding more renewables to the energy mix remains planning and permitting. Up until now, too many countries have announced renewable energy targets and ambitions without considering the broader context. We need more than rhetoric. We need the mechanisms to deliver renewables, which must be embedded and prioritized in planning policies and environmental permitting processes.

More renewable energy generation is needed, but if the power grids that carry this clean energy arent up to scratch then the investment is pointless. We need sustained, well-planned investment in these networks.

Modernizing power grids

Globally, renewable energy generation will increase five-fold by 2040. Levels of electricity demand will also surge through greater use of electric cars and low-carbon heating. In the U.S. alone, the electric grid will need to expand by at least 60% by 2030. Based on historical developments, this represents a centurys worth of work to be completed in less than a decade.

Power grids are the backbone for the delivery of electric heat and transportthe glue that holds our energy system together. Again, planning and permitting is a major culprits in the lag to date. Regulators that oversee energy networks across the globe are increasingly recognizing the need to be more agile, more far-sighted, and more willing to embrace no regrets investmentbut there is still room for improvement.

Green hydrogen

This fuel, crucial to decarbonizing key parts of the heavy industry and transport sectors, has been a hot topic of conversation. Now is the time for meaningful action to scale up the deployment of hydrogen produced from renewable energythe only truly sustainable type (and increasingly competitive compared to blue or grey hydrogen, which are produced from fossil fuels).

For green hydrogen to help sectors like ammonia or methanol production decarbonize, it must be given a level playing field. Green hydrogen is currently more expensive to produce (from renewable energy) than grey hydrogen (from fossil fuels). However,  grey hydrogen comes at the cost of high carbon emissions and keeps us reliant on fossil fuels.

Innovation

The importance of innovation at scale to drive the optimal deployment of renewables, networks, electric vehicles, and energy storage systems cannot be overstated. At Iberdrola, we recently published our plans to double spending on innovation by 2030.

Encouragingly, the International Energy Agency recently said that global government energy research and development spending was 5% higher in 2021 than it was in 2020. This is still not enough. Companies and governments need to continue to be brave, despite a harsher recessionary environment and tightening investment conditions.

Finally, we need to keep our eyes on the long-term prize of decarbonization. 2022 was characterized by short-term, reactive, and often unpredictable government interventions in the energy market: confusingly constructed windfall taxes, cliff-edge price support schemes, and reversions to old, polluting technologies at the eleventh hour.

2023 needs to be different. It is the year to show leadership, be decisive, and set us all on a sustainable path out of a crisis caused by overdependence on fossil fuels.

To protect citizens and our economies in future years, we must trust our better judgment, rather than depend on luck.

Ignacio Galán is the executive chairman of Iberdrola.

The opinions expressed in Fortune.com commentary pieces are solely the views of their authors and do not necessarily reflect the opinions and beliefs of Fortune.

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I no longer have enough left in the tank, New Zealand Prime Minister Jacinda Ardern said, as she announced she was stepping down from the top role on Thursday.

The Labour Party leader said in a tearful address to the nation that her term would end by Feb. 7, if not sooner, to make way for a replacement because she doesnt believe she has the energy to go on in the job.

I would be doing a disservice to New Zealand to continue, said the 42-year-old, who has gained a reputation internationally for her empathetic leadership style and no-nonsense approach to the COVID-19 pandemic.

While detailing the toll the last five and a half years have taken, she added: Leading a country is the most privileged job anyone could ever have, but also the most challenging. You cannot and should not do the job unless you have a full tank, plus a bit in reserve for those unplanned and unexpected challenges.

Her candor has been hailed as tributes poured in from world leaders.

How world leaders have reacted

Australian prime minister Anthony Albanese, Canadian prime minister Justin Trudeau, Former New Zealand prime minister Helen Clark and the leader of New Zealands opposition National Party, Christopher Luxon, were among the first leaders to commemorate Ardern. 

Albanese championed Arderns leadership qualities on Twitter, writing: Jacinda Ardern has shown the world how to lead with intellect and strength. 

She has demonstrated that empathy and insight are powerful leadership qualities. Jacinda has been a fierce advocate for New Zealand, an inspiration to so many and a great friend to me, he added.

Trudeau thanked his friend for her partnership and friendship, as well as her empathic, compassionate, strong, and steady leadership.

The difference you have made is immeasurable. Im wishing you and your family nothing but the best, he added.

For his part, Luxon thanked Ardern for her service to New Zealand. He wrote on Twitter: She has given her all to this incredibly demanding job and I wish her and her family all the very best for the future. Thank you Jacinda.

And Clark released a statement to say how saddened she was by the news, hailing the humanity and empathy Ardern bought to leadership all the while condemning the attacks she faced. 

The pressures on Prime Ministers are always great, but in this era of social media, clickbait, and 24/7 media cycles, Jacinda has faced a level of hatred and vitriol which in my experience is unprecedented in our country, she said.

Our society could now usefully reflect on whether it wants to continue to tolerate the excessive polarization which is making politics an increasingly unattractive calling, Clark added.

Jacinda Arderns political rise to success

Indeed Ardern has received a lot of attention during her time in office and for good reason. 

When she was elected as prime minister in 2017, she became the youngest female head of government in the world at aged 37.

Just a year later, she gave birth while in office she is only the second world leader ever to do so, since Pakistans Benazir Bhutto in 1990.

The former DJ and Mormon became a global liberal icon for following the science early on during the pandemic, her self-declared politics of kindness, and her empathetic handling of the nations worst mass shooting at a time when extreme right-winged populists like Donald Trump were on the rise.  

Popularity on the wane

But while she was gracing the covers of Vogue and Time magazine internationally, her popularity has begun to wane at home. Her liberal Labour Party won reelection two years ago in a landslide of historic proportions, but recent polls have put her party behind its conservative rivals.

Recent opinion polls put her personal popularity at its lowest since she was elected, and approval of her partys performance has been similarly low.

She also became a target for misogyny and personal threats from the public with police reportedly dealing with 50 in 2021. And in October last year, Arderns electorate office was attacked by someone brandishing a swordover her strict social restrictions to curb coronavirus and her liberal values.

After she announced her resignation, Fox News host Tucker Carlson called Ardern the lady with the big teeth and a Chinese puppet who tormented her citizens. 

Meanwhile, Bryce Edwards, a political scientist at New Zealands Victoria University of Wellington, less harshly called her Arderns resignation shocking but not a surprise.

Leaving now is the best thing for her reputation she will go out on good terms rather than lose the election, he said while adding that there isnt anyone obvious to replace her.

Who could replace Ardern as Prime Minister

Chris Hipkins 

Hipkins was first elected to parliament for the Labour Party in 2008 but became a household name among Kiwis during the pandemic when he was named Minister for COVID-19 Response in November 2020. He led the countrys now famous approach to the pandemic, which the World Health Organisation praised for successfully stopping the virus from transmitting. However, criticism of the harsh lockdowns grew in 2021, with Hipkins himself later agreeing that quarantine measures should have been scaled back earlier. In 2022, he became Minister for Police and is also Minister for Education, Public Service and serves as Leader of the House. 

Before joining parliament, Hipkins was a senior adviser to two education ministers and served in the office of former Prime Minister Helen Clark.

Kiri Allan

Allan is New Zealands Minister of Justice and if elected, would become both the countrys first lesbian prime minister, and leader of Maori descent. 

In 2021, she won praise for her handling of the countrys earthquakes and tsunami warning it was later revealed that on the same very day, she was  diagnosed with stage 3 cervical cancer. In between press conferences and emergency meetings, she was in the hospital getting tests on a 6cm growth. She has since declared shes cancer free. 

Before entering parliament in 2017, Allan worked in the agriculture industry and has also practiced commercial and public law in several areas of the country.

Michael Wood

Wood is Minister of Transport, Minister of Immigration, and Minister for Workplace Relations and Safety.

Since becoming a member of parliament in 2016, he has had various senior government roles including  Chief Government Whip, a member of the Epidemic Response Committee and Deputy Leader of the House.

Prior to politics, he worked in the financial sector union and then joined Habitat for Humanity a US not-for-profit seeking to bring communities together.

Nanaia Mahuta

Mahuta became New Zealands first female foreign minister when she was appointed in 2020.

The veteran parliamentarian of 26 years is recognizable for her traditional facial tattoo that celebrates her Maori heritage and would be the countrys first Maori prime minister if elected. 

She is the daughter of Sir Robert Mahuta, the adopted brother of the late Maori queen and respected Maori elder, and a tribal member of Waikato-Tainui, Ngāti Maniapoto and Ngāti Manu.

Mahuta has used her position of power to champion for Maori causes, change the ownership structure of the countrys water infrastructure and advocate a diplomatic middle ground for Pacific nations caught between the United States and China Pacific nations.

Yesterday, I was talking to one of my senior directors, who is our FP&A finance partner for our marketing team, Cynthia Chu, both the CFO and growth officer at Audible, tells me. He came to me and said, Am I talking to the CFO Cynthia, or am I talking to the growth officer Cynthia,' she quipped. And Im like, Frank, its always the same. But I want you to treat me as your business partner as well.

Traditionally, marketing has been seen by many CFOs as a cost center. But the need for enhanced synergy between finance and marketing teams is growing as metrics like customer lifetime value and customer experience rise in prominence. I had a conversation with Chu to find out her perspective in leading two teams at one company.

Chu joined Audible, the Newark, N.J.-based creator and provider of audio storytelling, and a subsidiary of Amazon, as CFO in 2015. She was previously a CFO for the USA Network division of Comcast NBC Universal, which followed her first divisional CFO appointment overseeing NBCs Oxygen Media.

In her first few years at Audible, Chu worked on integrating disparate data and analytics functions in finance and accounting. By 2021, Audibles CEO Bob Carrigan asked her to lead the marketing team, and she took on the role of growth officer.

Compared to other companies, she calls her role very interesting and unusual. But it makes sense for Audible as a digital media company, she says. Marketing, particularly the performance marketing investment that we have, is so important for us, she explains. And that is highly data-driven, and it is informed by the propensity model that we have internallyto find the right customer and put the right content in front of them, she says. The goal is to attract customers to Audible, get them engaged, and convert them into loyal customers, she says.

The way that I view marketing is actually as a tool and investment for us to reach new customers and to grow the business, Chu says. I think that very much goes hand in hand with my duty as the finance person. Data is an important factor linking both functions, she says.

Some academics are also echoing Audibles philosophy. Marketing and finance should collaborate at every step of the planning and measurement of campaigns because it forms a partnership where everyone shares responsibility for the outcomes, says Pete Howard, a professor of practice in marketing at Boston Universitys Questrom School of Business, and executive director of the Digital Business Institute.

And I encourage marketers to think in terms of campaign ROI and customer lifetime value and the overall impact on the P&L like a finance professional would. Howard, a former e-commerce exec and managing director with Accenture, tells me taking this approach ensures that marketing and finance are measuring results the same way, and it gets everyone thinking about driving profitable growth for the company.

As a potential recession looms, I asked Chu how Audible is approaching growing the top line. As a membership-based service, a big priority is delivering value to existing customers and retaining them, she says. I think thats first and foremost as a recurring revenue business model, she says. Were also looking at How do we find that next generation of listeners?

Star-power might aid in attracting new listeners. Audible has a significant list of content deals with Gwyneth Paltrows Goop, Kevin Hart, Kerry Washingtons Simpson Street banner, and Yo-Yo Ma, to name a few.

Were looking to put new types of content in front of customers, and also make our product experience as frictionless as possible, Chu says. We have plenty of customer behavior data that points toif I can get you to open the app, and listen to a certain length of the storytelling, you will, as a customer, discover the power of the audio storytelling, and its an immersive experience for you. Audible operates in nine marketplaces outside of the U.S. and is looking to grow more in emerging markets, she says. 

I asked Chu how shes approaching managing costs in this macroenvironment. Were being very intentional in the areas where we invest, she says. On a day to day basis, were looking at items that are non-employee related costs, and making sure that were being very judicious in every single penny, every single dollar that we spend. A hybrid work environment has provided some cost savings, she says. In the last three years, we grew our employee base without growing our real estate footprint, Chu says.

When shes not wearing both her finance and marketing hats, I asked Chu what shes currently listening to on Audible in her spare time. One of Chelsea Handlers memoirs, she says. That was a fun one, Chu says. And next up on my list is the new book Spare, written and narrated by Prince Harry.

See you tomorrow.

Sheryl Estrada
This email address is being protected from spambots. You need JavaScript enabled to view it.

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Big deal

ISACAs Privacy in Practice 2023 research report finds that when organizations consistently practice privacy by design, they reap the rewards. But many face challenges getting there because of privacy budgets, staffing, and skills gaps. ISACA, a professional association focused on IT governance, surveyed more than 1,800 data privacy professionals and experts. Fifty-three percent said technical privacy roles are understaffed at their organizations, and 44% said the same for legal/compliance privacy roles. Meanwhile, 69% said there will be an increased demand for technical privacy roles in the next year, and 62% believe that also applies to legal/compliance roles. Organizations consistently practicing privacy by design are more likely to be confident in the privacy of their sensitive data (65% vs. 40% of total respondents), the research found.

Courtesy of ISACA

Going deeper

 "Audit Committee Practices: Priorities and Committee Composition," a report by Deloitte's Center for Board Effectiveness and the Center for Audit Quality, finds corporate boards are taking a fresh look at their audit committee structures and practices. A survey of 164 audit committee members of primarily large-cap, public companies in the U.S., indicates changes may take place over the next 12 months. One-quarter of respondents expect to make changes to the composition of their audit committee, with 25% anticipating increasing the size of their audit committee, 28% planning on replacing their audit committee chair, and 42% expecting to replace one or more committee members.

Leaderboard

Joe Furnari was named CFO at Employ Inc., a provider of recruiting and talent acquisition solutions and parent company of JazzHR, Lever, Jobvite, and NXTThing RPO, effective Jan. 10. Furnari oversees Employs global finance operations. He brings more than 25 years of strategic and financial experience to the company. Most recently Furnari served as the VP of finance at global technology company Dynatrace. Previously, Furnari held financial leadership positions at high-growth companies including Nuance Communications, Wyless, Inc., and Mimecast.

Scott Allen was named the first CFO at Everlaw, a cloud-native investigation and litigation platform. Allen will be responsible for leading the financial and business operations functions. He brings more than 30 years of financial experience supporting high-growth companies. Most recently, Allen served as CFO of Airship. He also served as CFO at Intermedia and CFO of Citrix Online. Allen spent 18 years at ADP in senior finance and product roles

Overheard

"I think we've dodged a bullet because this thing blew up very quickly, but it will come back in one form or another."

UBS Chairman Colm Kelleher said during a panel discussion at the World Economic Forum in Davos that the world's largest banks have come out largely unscathed from the turmoil in the cryptocurrency industry, Reuters reported.

A freak chain of events culminated in Apples voice assistant Siri dispatching over a dozen police officers to storm a gym in Sydney, Australia. 

Upon arrival, they heard no gunshots and there was no crime sceneonly a confused personal trainer wondering what the commotion was all about.

About 15 officers including undercovers showed up, with several ambulances parked out the front, and thats when I started bricking myself, Jamie Alleyne told Australias news.com.au, using a term for dread.

Especially after they asked for him by name. 

When the officers quizzed Alleyne as to why he had contacted emergency services, reachable in Australia by dialing either 000 or 112 rather than 911 as in the U.S., the 34 year-old was stupefied. It was only 7:45 in the morning and he was with his very first client for the day. 

But a glance at his fitness wearable Apple Watch revealed that indeed a call had been made. Upon further inspection, Alleyne also came across a message left by health officials from Sydneys state of New South Wales that ambulances had been sent to his location. 

You have to fight us

It then dawned on the man that it might have to do with his boxing session. The trainer had been wearing close-fitting mitts that appear to have accidentally depressed a button on the watch that wakes Siri up. 

In the process of giving specific commands to his client, he was also shouting the punch combination 1-1-2 that then triggered a call to emergency services. They were subsequently treated to a series of loud noises as the punches landed, followed by good shot.  

Since Siri automatically shares the location of the Watchs owner in such events, the officers knew exactly where to find Alleyne and minutes later they were at the scene.  

It does cause concern the 112 feature on the watches can be triggered so easily by people wearing either boxing gloves or boxing mitts, Alleyne reflected later. 

Hell recommend staff not to have their watches on while training in the future: Not sure well enforce a ban gym wise for customers, but Ill definitely send something out to our customers to be careful about wearing them. 

Fortunately, everyone took the freak chain of events lightheartedly. 

I was extremely apologetic, explained Alleyne, As a joke one of the officers said, You have to fight one of us now.

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King Charles III has asked that profits from a 1 billion-a-year ($1.2 billion) Crown Estate windfarm deal be used for the public good rather than the royal family.

The Crown Estate confirmed Thursday that it had signed lease agreements for six offshore wind projects. Such a windfall would normally lead to a jump in funding for the royals under complex arrangements that support the activities of the monarchy in the U.K.

But Buckingham Palace said Charles asked that the money be used to help the public, which is struggling to make ends meet amid soaring inflation that is running at levels last seen in the 1980s.

The new king highlighted the cost-of-living crisis in his first Christmas message and paid tribute to people who support those around them in greatest need, together with the many charitable organizations which do such extraordinary work in the most difficult circumstances.

The Crown Estate is an independently-run, commercial business, but its profits are used as a benchmark for the funding of the Sovereign Grant the public money that funds the royal familys official work.

The grant, which is now 86.3 million pounds ($106.4 million) a year, is calculated as a percentage of the profits generated by the estate, lucrative real estate holdings that are owned by the king by virtue of his role as monarch.

The grant equals 15% of the estates profit. An additional 10% was agreed on for a period of 10 years starting in 2017-2018 for the Buckingham Palace restoration project.

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While Citibank promotes flexible work arrangements, workers who arent performing well when at home will be ordered back to their cubicles, CEO Jane Fraser told Bloombergs David Westin at the World Economic Forum in Davos on Tuesday.

You can see how productive someone is or isnt, and if theyre not being productive, we bring them back to the office, or back to the site, and we give them the coaching they need until they bring the productivity back up again, Fraser said.

That lack of productivity might be chalked up to quiet quitting, the term du jour that describes doing the bare minimum of whats asked of you at workand not the tiniest bit more. Proponents have called it acting your wage.

Fraser didnt say how many workers were ordered back in, but data shows that outsize lack of motivation among remote workersor, by another name, a quiet quitting epidemicis a myth. Slacks think tank, Future Forum, surveyed 10,000 global white-collar workers last October and found that those with full schedule flexibility showed 29% higher productivity scores than employees with no flexibility at all. Plus, employees with flexible schedules reported a 53% greater ability to focus and three times better work-life balance than those with rigid in-office protocols. 

Considering theres no shortage of companies who remain bullish on a return to office despite ample evidence showing its unnecessaryto the point where some are tracking their workers productivity while working from homeits not unlikely other companies could follow in Citis footsteps.

When Westin asked Fraser about the long-term efficacy of remote work, she first acknowledged the win-wins. 

I want to start off by saying that we recognize were going through a very human crisis during the pandemic, [and hybrid work] was an advantage for us to attract, retain, and get the most out of our talent, she said. We do measure productivity very carefully, and I am incredibly proud of our people and what they did in terms of supporting clients and communities through some very difficult times around the world. 

Nonetheless, shes mindful of varying needs at various points and ensuring theyre addressed so workers can deliver excellence to clients and to the job.

But she believes theres an important balance in executing hybrid work, emphasizing the value of collaboration and apprenticeship that workers can only experience in-person.

Pro-hybrid, anti-quiet quitting

At various points throughout the pandemic, Citi has waffled on its return-to-office stance. In March 2021, it was the first major U.S. bank to introduce a long-term hybrid model, including Zoom-free Fridays and a company holiday on May 28, dubbed Citi Reset Day. 

But in early 2022, Citi became what Banking Dive referred to as the Wall Street lender with the strictest office-rerun policy, as it threatened to immediately fire workers who didnt comply with its vaccine mandate.

By the end of the year, Fraser told Fortune that competing banks insistence on full-time in-person workincluding Goldman Sachs and JPMorganfeels a bit 1980s.

Why do we need to have our junior bankers in the office late at night if theyre working on a deal? Fraser said on an episode of Fortunes Leadership Next podcast. Once theyve done the work collaborating together, they can do that at home.

It seems, then, that Fraser is pro-hybrid, but anti-quiet quitting: Remote work is fair, when done in balance and while maintaining productivity levels. After all, she expects a world of pretty tight labor supply in the future, she said at Davos. Were not seeing people coming back who left the workforce in anything like the numbers we expected, and thats even with the pending recession and the inflationary challenges.

As a result, pulling off a hybrid arrangement that works for everyone will be crucial. I think were gonna have to keep listening to our people and getting that balance right, she said. If you dont listen to them, youre in danger of having some problems.

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A Taco Bell customer in Colorado has gone to hospital after he allegedly consumed rat poison inside a burrito. 

There is now an open and active investigation according to the Arapahoe County Sheriffs office, which is viewing surveillance footage as it looks into exactly how the substance ended up in the to-go order. 

Earlier that day, the unidentified man argued with a staff member at the branch in Aurora over a broken soda machine and allegedly demanded something free. The incident was reported to police, but they determined that no crime had been committed.

Around 7 p.m. that day, the man became violently ill and called 911 shortly after eating his food, which included three bean burritos and one extra given to him for free because of the soda machine incident. 

Right now what were looking at is if the rat poison was actually put into his food at the restaurant. We dont know if it was, at this point in time, said Sheriff Deputy John Bartmann, per CBS Colorado. 

That hospital said they had a patient who has possibly consumed rat poison in his food from the same restaurant, added Bartmann.

Taco Bell denies allegations

The case has been categorized as a criminal attempt homicide, and Bartmann added that there was enough poison added that it would have been very serious to our victims health. 

According to the branchs manager Lary Swift, the customer causes problems in the restaurant on a regular basis, including one incident where he threw a taco at an employee. 

She added: We dont carry poison in the restaurant We didnt do anything like that. It didnt even add up. Its ridiculous.

Taco Bell said in a statement: The safety of customers and team members is a priority. The franchisee who owns and operates this location has informed us that they are working with local authorities in their investigation.

The customer is believed to have now recovered from the incident. 

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  4. Citi cant underwrite bonds in Texas because it discriminates against guns, state AG says
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